Verifying Your rajanaga Account Details
Verification ties your rajanaga account to a real identity, which stops anyone else from withdrawing your balance or changing your registered wallet. The process asks for a government-issued ID — a KTP works — and a selfie to match it. We check that your wallet name matches the account name on file, because mismatches are the most common reason a withdrawal is
held. Completing verification once means your account is cleared for all future withdrawals without repeating the steps. Think of it as a one-time lock that only you can open.
- Upload Your ID — A clear photo of your KTP or valid government ID is all we need — upload it directly from your phone camera inside the account settings panel.
- Submit a Selfie — Take a selfie holding your ID so both your face and the document are visible — this confirms the document belongs to you.
- Wallet Name Match — Check that the name on your DANA, OVO or GoPay account exactly matches the name on your rajanaga account to avoid a hold on payouts.
- Verification Cleared — Once our team reviews the documents, your account status updates and all withdrawal requests process without extra document steps going forward.